Terms and Conditions
CUSTOM PROJECTS
Estimates are contingent upon examining the piece in-person and may change accordingly. Estimates expire after 90 days, upon which a new estimate may be required. A 50% non-refundable deposit payment is required at time of booking to secure a spot in the queue. The remaining balance is due when the work is complete. The remaining balance is due in full upon receipt of the final invoice, regardless if job is picked up right away.
Lead time begins from date of deposit payment received.
At home consultations/site visits are charged at $120/hr.
ADDITIONAL FEES
A 4% fee will be applied for credit card payments. We reserve the right to charge a COM (Customer’s Own Material) fee of $20 per yard.
Any additional supplies needed or any additional work required (such as frame, spring, major padding repair, and wood restoration) will be charged extra. Any additions to labor or materials requested by the client but not included in the original estimate will be charged extra.
PICK UP & DELIVERY
Please pick up your project promptly after we contact you at completion. We are unable to store projects and will charge $20 per week that your item is not picked up. After 30 days, we reserve the right keep or repurpose the project.
We offer delivery of small projects in the Portland Metro Area for $95. For furniture 6’ and longer, we hire a third party delivery service and different delivery pricing will apply. Please inquire for a quote.
SATISFACTION
You have 30 days to contact us for any minor touch ups if you are not pleased with the final product.
CLASSES AND WORKSHOPS
Upholstery classes must be pay in full, and we do not offer refunds.
AGREEMENT
By signing the agreement you agree to these terms and conditions.